Group One Ltd., DiGiCo’s US distributor, is pleased to announce the appointment of Paul Bell as its technical support engineer for the digital console brand. The announcement comes from Group One President Jack Kelly, to whom he reports.
Based in Farmingdale, NY, Bell is certainly no stranger to his new position; he previously served in exactly the same capacity for the manufacturer back in the UK for six years, following four years there as a test engineer. Working closely with Group One’s Taidus Vallandi and Chip Sciacca, Bell is now providing technical support for DiGiCo’s US customers via phone and email, making domestic site visits for servicing and training, and facilitating local repairs.
“Paul brings more than a decade of DiGiCo knowledge and experience—from console manufacturing, testing and servicing—to Group One,” says Kelly. “He’s continually striving to make the brand’s post-sales product support the very best it can be, and we know that our customers are in very good hands, indeed, with him on the team.”
“Group One is one of the largest distributors of DiGiCo products globally, and to be at the forefront with a company that is pushing boundaries to put the best product out there is great,” Bell, himself, adds. “Jack and the sales team here are machines; they are relentless at getting the DiGiCo brand out into the market, and they totally understand the necessity for phenomenal after-sales support. The opportunity to join such a hard-working, dedicated operation and assist with moving it forward was one that I simply could not resist.”